Supermarket employees tirelessly ensure that we have access to all our favourite snacks and essential items.

With Christmas approaching, retail workers are dreading the ambush of customers as they rush to grab their festive shop.

Working in a supermarket extends beyond restocking shelves, operating tills, and serving at counters; a significant part of the job involves interacting with customers.

While one would hope that all customers are always courteous, empathetic, and patient, the reality…