Premium Bonds ‘chaos’ as confused customer can’t work out whose funds have been returned | Personal Finance | Finance
A dad has vented his fury at NS&I after an investment was returned but it was left clear who it belonged to.
The man contacted the Premium Bonds provider over X to asking for help.
He said: “My parents have tried to open two accounts for our children. At this point, several weeks in, one amount of investment has been returned, we have no idea which child this relates to, or why.
“We’re also not sure whether the other application has been accepted. Chaos.”
He went on to say he was trying to fix…