A poll, of 2,000 travellers, found 45% are overwhelmed by the high volume of hotel recommendations and 20% end up feeling confused. The location, cost and type of lodging are among the trickiest decisions for travellers to make – while 36% hate the thought of turning up at a hotel and the one next door being better.

The study was commissioned by Hotels.com, which has launched its 2024 ‘Perfect Somewheres’ Awards, to highlight a selection of the top 1% of hotels on its app.

It also emerged…