The Department for Work and Pensions (DWP) is developing a new ‘digital channel’ to make it easier for those receiving disability benefits, other low-income benefits and the State Pension to report changes. Sir Stephen Timms, the Minister for Social Security and Disabilities, has revealed that this project will, however, exclude Universal Credit claimants, who currently use an online journal to liaise with their work coaches and the DWP.

The revelation emerged after Conservative MP Neil…