Travel insurance complaints up 19% – do this to avoid being let down | Personal Finance | Finance
Martin Lewis says get travel insurance as soon as you book
Travel insurance complaints jumped by nearly a fifth last year after holidaymakers found claims for theft, loss, illness and delays were rejected.
The figures come from the Financial Ombudsman Service (FOS) which recorded 4,466 complaints in 2023/24.
This was the highest level in the past decade other than during 2020-21 when covid, lockdowns and travel bans disrupted foreign trips.
FOS said the cases were primarily driven by complaints…