A Santander customer found their new credit card blocked just 10 days after launching the account over fraud concerns.

The man took to X to share his frustrating experience trying to regain access as he battled with the “horrible” customer service.

He told the customer support team: “I got Santander edge credit card 10 days ago, activated same day.

“You blocked it apparently ‘due to fraud’ though I didn’t get any text to approve transactions. Now after 10 days, 2 complaints, 5 calls, still…